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nexaarayro

Financial Advisory Services

Privacy Policy

Your privacy matters to us. This policy explains how nexaarayro collects, uses, and protects your personal information when you use our financial services platform.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

When you interact with nexaarayro's platform, we collect various types of information to provide you with cost-effective financial solutions. This includes personal details you provide directly, such as your name, email address, and contact information when creating an account or requesting services.

We also automatically collect technical information about your device and browsing behavior, including IP addresses, browser types, and usage patterns. This data helps us improve our platform's performance and security while ensuring compliance with Australian privacy legislation.

How We Use Your Information

Your personal information serves several key purposes within our financial platform. We use it to provide personalized cost-effective solutions, process your requests, and maintain secure access to your account dashboard.

  • Delivering financial analysis and recommendations tailored to your situation
  • Processing service requests and maintaining account security
  • Sending important updates about our services and platform changes
  • Improving our platform based on user feedback and usage patterns
  • Ensuring compliance with Australian financial regulations and reporting requirements
Australian Privacy Act Compliance

nexaarayro operates under the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. We're committed to handling your personal information in accordance with these principles and providing you with clear information about our data practices.

Data Storage and Security

We store your information using industry-standard security measures, including encryption both in transit and at rest. Our servers are located in Australia and comply with local data protection requirements. Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.

We implement regular security audits and maintain backup systems to protect against data loss. However, while we take reasonable precautions, no system is completely immune to security risks, and we encourage users to maintain strong passwords and safe browsing practices.

Sharing Your Information

nexaarayro does not sell your personal information to third parties. We may share your data only in specific circumstances that are necessary for our service delivery or required by law. This includes sharing with trusted service providers who assist in platform operations, such as payment processors and technical support services.

Any third-party service providers are contractually bound to protect your information and use it only for specified purposes. We also comply with legal requirements to disclose information when required by Australian courts or regulatory authorities.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information. You can request access to the personal data we hold about you, ask for corrections to inaccurate information, or request deletion of your data in certain circumstances.

  • Access your personal information and understand how we use it
  • Request corrections to any inaccurate or outdated information
  • Object to certain types of data processing
  • Request deletion of your account and associated data
  • Withdraw consent for marketing communications at any time

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Financial records may need to be kept for specific periods to comply with taxation and business record requirements.

When information is no longer needed, we securely delete or anonymize it. You can request early deletion of your account data, though some information may need to be retained for legal compliance purposes.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your browsing experience and analyze site usage. These small files help us remember your preferences, maintain your session, and provide personalized content recommendations.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for specified periods.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we'll notify users through email or platform notifications at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated.

Privacy Questions or Concerns?

Contact our Privacy Officer at:
53 Elizabeth St, Launceston TAS 7250, Australia
Phone: +61 488 867 337
Email: privacy@nexaarayro.sbs